As a Children’s Village donor, you have entrusted to our care not only your charitable gifts, but your personal information as well. We thank you for your trust and, in turn, promise to protect both your gift and your information in keeping with the highest ethical standards and industry practices.
Children’s Village has adopted this policy to assure the prudent and discreet use of all information pertaining to individuals and organizations that have contributed, pledged, or may pledge gifts to Children’s Village. Information you provide us with will be treated in agreement with the policies detailed below.
What We Collect
Children’s Village collects the name, mailing address, email, phone number, payment amount, gift restriction, relationship to Children’s Village, donation history and method of payment of its donors. We do not retain any information relating to a donor’s credit card or credit card processing.
Donors are requested to provide limited personal information to Children’s Village in order to expedite the completion of contribution transactions, provide charitable gifting tax information, and facilitate donor recognition. This provision of personal information by the donor is completely voluntary. This information is retained in the financial records of Children’s Village for financial recording and IRS purposes.
In a related matter, we also collect names and email addresses provided by individuals and organizations through our “Contact” page. This information is transferred to Constant Contact, a service Children’s Village uses to distribute our electronic newsletter.
Children’s Village does not release donor information outside of the organization and its related entities and programs unless authorized by the donor. We do not sell or otherwise share donor information to any outside parties, and shall protect each donor’s personal information regardless of the format in which it is held. We educate our employees and volunteers on the importance of protecting the privacy and security of confidential personal and organizational information. We also limit access to any donor information to those who require it to perform their jobs.
Within Children’s Village, we maintain physical, electronic, and procedural safeguards in keeping with industry standards and practices. We review and adjust these safeguards regularly in response to advances in technology. We limit access to confidential information to employees who need it to perform their jobs, and hold those employees to a strict code of ethics.
We do not publish the names of individual donors, but we do include foundation, private, and public funders’ names on our website’s “Our Supporters” page. Donors can request that their names be removed from this page by contacting Children’s Village directly.
Children’s Village exercises special caution to protect the identity of donors who wish to remain anonymous. The names of all anonymous donors, as well as other identifying information, are withheld on all donor-related documents.
Children’s Village accepts online donations via the “Donate” page of its website. Donors can donate via credit card and/or PayPal. Online donations are transmitted to a secured server using encryption technology. Specifically, PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once the donation is processed, PayPal then notifies Children’s Village, providing only the donor’s name, email address, receipt identification number and mailing address. This information is only shared with necessary employees.
Donor Bill of Rights
Children’s Village adheres to the guidelines set forth in the Donor Bill of Rights developed by the American Association of Fundraising Counsel (AAFRC), the Association of Fundraising Professionals (AFP) the Association for Healthcare Philanthropy (AHP), and the Council for Advancement and Support of Education (CASE).
Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights:
- To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
- To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
- To have access to the organization’s most recent financial statements.
- To be assured their gifts will be used for the purposes for which they were given.
- To receive appropriate acknowledgement and recognition.
- To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
- To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
- To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
- To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
- To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.
Last Updated March 27, 2015.
This Policy shall be reviewed annually by the Board and included in the Employee Handbook and the Board Policy Manual.